Frequently Asked Questions
Everything you need to know about flying with Jetvice, from bookings and pricing to special requests.
Booking & Costs
The cost of private jet charter depends on aircraft type, route, and duration. A light jet may start from €5,000 for short flights in Europe, while ultra long range jets for intercontinental routes can exceed €80,000. Jetvice provides tailored quotes for every mission.
No membership is required. Unlike jet card programs, Jetvice offers on-demand private jet charter — pay per flight, with no upfront fees or hidden commitments.
We recommend booking at least one week in advance for the best aircraft availability. However, Jetvice also arranges last-minute private jet flights, often within just a few hours.
Yes. Jetvice specializes in urgent departures and same-day private jet solutions, available 24/7 worldwide.
Chartering is usually more cost-effective than owning a jet, as ownership involves high fixed costs for maintenance, crew, and hangar fees. Private jet rental with Jetvice offers luxury and flexibility without the financial burden of ownership.
Aircraft & Operations
Jetvice offers access to over 12,000 aircraft worldwide, from light jets like the Citation CJ2 to ultra long range jets such as the Global 6000 and Gulfstream G650, as well as VIP airliners for large groups.
Private jets typically seat between 4 and 20 passengers, depending on category. For larger groups, Jetvice arranges VIP airliners seating 30 to 300 passengers.
Luggage capacity depends on the aircraft. Light jets have limited baggage space, while heavy jets and ultra long range jets can carry more. Jetvice advises you on the best aircraft for your route and luggage needs.
Yes. Jetvice arranges private jet flights worldwide, including long-haul intercontinental routes. Our network covers major hubs as well as remote destinations.
Absolutely. One of the main advantages of private aviation is access to thousands of smaller airports worldwide, reducing travel time and bringing you closer to your destination.
Onboard Experience
Yes. Jetvice welcomes pets onboard. We ensure the aircraft is pet-friendly and that your companions travel safely and comfortably alongside you.
Many private jets are equipped with high-speed WiFi and entertainment systems. Availability depends on the aircraft type, and Jetvice can secure aircraft with these features on request.
Yes. Jetvice arranges customized in-flight catering — from fine dining to champagne service — ensuring your preferences are met during the flight.
Light jets (e.g., Phenom 300) are ideal for short regional flights with up to 6 passengers. Heavy jets (e.g., Challenger 650, Falcon 7X) carry 12+ passengers and fly long-haul routes in maximum comfort.
Travel & Safety
Private jet passengers clear customs and immigration at private terminals (FBOs), often in minutes. Jetvice ensures all documents and permits are handled for a seamless international journey.
Yes. Jetvice only works with certified operators meeting the highest safety standards (EASA, FAA, or equivalent). Aircraft are maintained to rigorous standards and flown by highly experienced crews.
Jetvice monitors every flight. In case of delays due to weather or operational issues, we arrange alternative solutions or adjust schedules to minimize disruption.
Yes. Jetvice provides air ambulance and medevac flights with medical crews and equipment onboard, available worldwide 24/7.
Concierge & Extras
Yes. Beyond private jet charter, Jetvice offers luxury concierge services including helicopters, yacht charters, and hand-picked villas — ensuring a complete travel experience.
Yes. Jetvice arranges VIP ground transportation, from chauffeur-driven limousines to luxury cars, so your journey is seamless from door to door.
Air Cargo Charter
A cargo charter is priced per flight, not per kilo. The price depends on the aircraft needed, the distance, where the aircraft has to position from, whether it returns empty, and airport and permit costs on the route. A return load or a series of flights can bring the cost down noticeably. Send us your load details and we will quote the real options.
Where an aircraft is available near the origin and permits are straightforward, a charter can often operate within 24 to 72 hours of confirmation. Routes that need special overflight or landing permissions, or dangerous goods approvals, take longer.
Commodity, number of pieces, total weight and volume, dimensions of the largest piece, whether it is stackable, dangerous goods details if any, origin and destination airports, and the ready date.
Yes, with operators approved to carry the specific class. Lithium batteries shipped on their own are forbidden on passenger aircraft, so a freighter is often the only option. We confirm operator acceptance before quoting.
Yes. Forwarders are a large share of our cargo clients. We quote the forwarder and keep out of their customer relationship.
Sometimes. If another shipper on the same lane is looking for capacity, a shared charter can work. For guaranteed timing and routing, a full charter is the reliable option.
Yes. For regular volume on one lane we can arrange a series of charters or a longer term ACMI lease of a freighter, which usually costs less per flight than booking them one by one. See our aircraft leasing page.
Worldwide. Much of our current cargo work is in the Middle East, Africa and South Asia, including destinations the scheduled freighter network barely serves.
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